Brookstone in McLean, VA Open now

Reviews about Brookstone

• ★ ☆ ☆ ☆ ☆

  January 15, 2020, by A Google User
  The store is enticing, but if you encounter the Store Manager, you'd never enter it again. I was reading the review given before me, and I think I met the same person, Michelle today. She kept a stern look at her face, and refused to help on the matter I was looking for. There was a store employee who looked like she wanted to help but she said 'Unfortunately, she is the Store Manager and I cannot help you here'. I noticed the emphasis on 'Unfortunately', and thought this must be a routine scene at the store, and as such, the store employees must be exasperated as well. Overall, if someone wants to improve the store performance here, fire this Store Manager.